Question 1

What services does Cantech offer?

Accepted Answer

We provide custom software development, SaaS solutions, and digital marketing services. We also offer ready-to-use products like Chikitsa (Clinic Management Platform) and our Cafe POS system.

Question 2

Can I request a custom solution tailored to my business?

Accepted Answer

Absolutely. Our custom software development service is designed to build solutions specific to your workflows, industry requirements, and growth goals. We handle everything from discovery to deployment.

Question 3

How do I get started with Cantech?

Accepted Answer

You can reach out through our contact page or request a demo. Our team will schedule a consultation to understand your needs and recommend the best solution for your business.

Question 4

Do you provide ongoing support after project delivery?

Accepted Answer

Yes. All our products and custom solutions come with dedicated support and regular updates. We offer maintenance plans to ensure your software stays up-to-date and running smoothly.

Question 5

What types of clinics can use Chikitsa?

Accepted Answer

It is designed for multi-specialty clinics and healthcare facilities of any size. Whether you run a single-doctor practice or a multi-department clinic with lab, pharmacy, and multiple specialists, the system scales to fit your operations with role-based access for each team.

Question 6

Who is Khata POS built for?

Accepted Answer

Khata POS is designed for restaurants, cafes, and food & beverage businesses of any size — from a single counter shop to multi-branch chains.

Question 7

Can I use it on my phone?

Accepted Answer

Yes. Khata works across desktop, mobile, and tablet so you and your team can manage operations from any device.

Question 8

Who can access the system and how are permissions managed?

Accepted Answer

The system supports five distinct roles — Admin, Doctor, Clinical Staff, Lab Reporter, and Pharmacy Staff. Each role has access only to the modules relevant to their responsibilities, ensuring data security and clean workflows across departments.

Question 9

Can I manage multiple branches?

Accepted Answer

Yes. You can manage all your branches from one account, each with its own menu, pricing, staff, and settings.

Question 10

Is there a mobile app for patients?

Accepted Answer

Yes. Patients get a dedicated mobile app where they can book appointments, view their lab reports, track prescriptions, and stay updated with automated reminders — reducing phone calls to your front desk and improving patient satisfaction.

Question 11

Can doctors manage prescriptions and patient history digitally?

Accepted Answer

Yes. Doctors can record diagnoses, write prescriptions, provide advice summaries, track patient encounter history, and manage referrals — all within the consultation workflow. Specialized templates for conditions like Rheumatoid Arthritis and Connective Tissue Disorders are also available for faster documentation.

Question 12

Can I manage multiple branches?

Accepted Answer

Yes. You can manage all your branches from one account, each with its own menu, pricing, staff, and settings.

Question 13

Does Chikitsa handle pharmacy and lab operations or just appointments?

Accepted Answer

It goes far beyond appointments. The system includes full pharmacy management with inventory and billing, lab test management with sample tracking and PDF report generation, and a complete financial accounting suite covering reconciliation, payroll, tax, and budget forecasting — all integrated into one platform.

Question 14

Is my data secure?

Accepted Answer

Absolutely. Each business gets its own isolated and encrypted environment with secure logins, role-based access, and full activity tracking.

Frequently asked questions

General

Chikitsa — Clinic Management Platform

Khata — Smart POS for Restaurants & Cafes