Question 1

Can you work on software and data in the same project?

Accepted Answer

Yes. An application, its integrations, and its reporting can be planned together. We start by agreeing the workflows, data sources, and decisions the system needs to support, then define the scope and deliverables.

Question 2

Can you improve our internal office workflows?

Accepted Answer

We can help with internal tools, approval processes, task tracking, system integrations, and operational reporting. A walkthrough of one recurring task is a useful first step.

Question 3

What should we prepare for the first conversation?

Accepted Answer

Bring a short explanation of the problem, who is affected, the tools you use today, and any budget or timing constraints. A complete specification is not required. For data work, start with anonymized examples rather than sending private records.

Question 4

How are project cost and timing agreed?

Accepted Answer

They depend on the scope, integrations, data preparation, and rollout requirements. We clarify these together and agree the proposed stages, deliverables, and commercial terms before development starts.

Question 5

What happens at handover and after launch?

Accepted Answer

The project scope should define deployment, documentation, team guidance, access, ownership, and support responsibilities. We agree the handover and ongoing support plan before launch so your team knows how the system will be maintained.

Question 6

What services does Cantech offer?

Accepted Answer

We provide custom software development, SaaS solutions, and digital marketing services. We also offer ready-to-use products like Chikitsa (Clinic Management Platform) and our Cafe POS system.

Question 7

Can I request a custom solution tailored to my business?

Accepted Answer

Absolutely. Our custom software development service is designed to build solutions specific to your workflows, industry requirements, and growth goals. We handle everything from discovery to deployment.

Question 8

How do I get started with Cantech?

Accepted Answer

You can reach out through our contact page or request a demo. Our team will schedule a consultation to understand your needs and recommend the best solution for your business.

Question 9

Do you provide ongoing support after project delivery?

Accepted Answer

Yes. All our products and custom solutions come with dedicated support and regular updates. We offer maintenance plans to ensure your software stays up-to-date and running smoothly.

Question 10

What types of clinics can use Chikitsa?

Accepted Answer

It is designed for multi-specialty clinics and healthcare facilities of any size. Whether you run a single-doctor practice or a multi-department clinic with lab, pharmacy, and multiple specialists, the system scales to fit your operations with role-based access for each team.

Question 11

Who is BhojanX built for?

Accepted Answer

BhojanX is restaurant POS and management software for restaurants, cafés and takeaway counters in Nepal. Confirm plan limits and rollout requirements for your restaurant.

Question 12

Can I use it on my phone?

Accepted Answer

Yes. Khata works across desktop, mobile, and tablet so you and your team can manage operations from any device.

Question 13

Who can access the system and how are permissions managed?

Accepted Answer

The system supports five distinct roles — Admin, Doctor, Clinical Staff, Lab Reporter, and Pharmacy Staff. Each role has access only to the modules relevant to their responsibilities, ensuring data security and clean workflows across departments.

Question 14

Is there a mobile app for patients?

Accepted Answer

Yes. Patients get a dedicated mobile app where they can book appointments, view their lab reports, track prescriptions, and stay updated with automated reminders — reducing phone calls to your front desk and improving patient satisfaction.

Question 15

Can I manage multiple branches?

Accepted Answer

Yes. You can manage all your branches from one account, each with its own menu, pricing, staff, and settings.

Question 16

Can I use Kitchen/KOT without a printer?

Accepted Answer

Yes. BhojanX's digital Kitchen/KOT works without a printer. Ask the team to confirm compatibility if you want printed tickets.

Question 17

Can doctors manage prescriptions and patient history digitally?

Accepted Answer

Yes. Doctors can record diagnoses, write prescriptions, provide advice summaries, track patient encounter history, and manage referrals — all within the consultation workflow. Specialized templates for conditions like Rheumatoid Arthritis and Connective Tissue Disorders are also available for faster documentation.

Question 18

Does Chikitsa handle pharmacy and lab operations or just appointments?

Accepted Answer

It goes far beyond appointments. The system includes full pharmacy management with inventory and billing, lab test management with sample tracking and PDF report generation, and a complete financial accounting suite covering reconciliation, payroll, tax, and budget forecasting — all integrated into one platform.

Question 19

Is my data secure?

Accepted Answer

Absolutely. Each business gets its own isolated and encrypted environment with secure logins, role-based access, and full activity tracking.

Questions & answers.

Software, data & project delivery

General

Chikitsa — Clinic Management Platform

BhojanX — Smart POS for Restaurants & Cafes